Woodstock Building Associates is recognized as leader
WOODSTOCK — Woodstock Building Associates (WBA) was recently recognized as a Customer Satisfaction Leader in Qualified Remodeler magazine’s annual Customer Satisfaction Report. The feature highlights WBA’s commitment to excellence and showcases the company as a top performer in the remodeling and home improvement industry.
As part of the report, WBA Principal Steven Keene was profiled to share insights with fellow industry professionals. 
The annual report is collaboration between Qualified Remodeler and GuildQuality, a respected customer satisfaction surveying platform. WBA was selected based on its outstanding performance, including a 97 percent All-Time Recommend Rate on GuildQuality—an achievement maintained even during a busy 2024, when the company completed 64 building projects.
“At WBA Homes, client satisfaction is at the heart of everything we do—and it shows in our consistently top-rated reviews,” said Keene.
In the profile featured on Qualified Remodeler’s website, Keene shares key elements driving WBA’s success. These include: A Clear and Phased Design/Build Process – Clients are involved from day one through structured planning, detailed contracts, and showroom-based decision meetings;  Superior Job Site Management – WBA maintains clean, safe, and organized job sites with floor protection, zip walls, and air scrubbers—minimizing disruption so clients can often remain in their homes throughout the project; Modern Communication Tools – The team uses digital platforms for daily logs (including notes and photos), weekly progress updates, and direct access to team members—ensuring transparency and peace of mind.

.